Acioly Claudio (2003) The Meaning and Scope of Urban Management: an introductory note”, in Sirry, Azza ‘Urban Management Practices in Secondary Cities in Egypt: the case of Belbeis’, Elias Modern Publishing House, Cairo, Egypt.
Amos. F. (1989). Strengthening municipal government, Journal of Cities, 6(3), 202- 208.
Creswell JW, Plano Clark VL. Designing and conducting mixed method research. Thousand Oaks CA: Sage publications; 2017.
Chakrabarty, B. K.(2001), Urban Management: Concepts, Principles, Techniques and Education, Cities, Vol. 18, No. 5
C.Stephens and D.Satterthwaire , 2008, urban Health In Developing Countries.
Clever Ndebele & Phellecy N.Lavhelani.(2017).Local government and quality service delivery : an evaluation of municipal service delivery in a local municipality in Limpopo Province. Journal of public Administriation.vol 52.lssue 2
Christensen, T., Laegreid, P.(2008). The challenge of coordination in central government organizations: The Norwegian Case, Public Organization Review, 8(2), 97- 116.
Dekker, K, Beaumont, J., & Van Kempen, R. (2002). Urban Development Programmes in The Hague: A Preliminary Assessment
Friedmann, J. (2004), Hong Kong, Vancouver and Beyond: Strategic Spatial Planning and the Longer Range, Planning Theory and Practice, Vol. 5, No. 1.
Gleeson,B. , & Low,N.(2000).Australian urban planning .new challenges, new agendas.Sydney:Allen & Unwin.
Graneheim UH, Lundman B. Qualitative content analysis in nursing research: concepts, procedures and measures to achieve trustworthiness. Nurse Educ Today 2004; 24(2):105-12.
Gazendam, H.W. (2000). Coordination Mechanisms in Multi-Actor Systems, Netherlands: Twente University.
Jefferson, NC: McFarland & Co.Jeppesen, S. , Andersen, J.E. , & Madsen, P. V.(2006).Urban Environmental Management in Developing Countries –land Use, Environmental Health and Pollution Management- A Review.University of Copenhagen.
Lewis, Dan and Mioch, Jaana. (2005). “urban vulnerability and good governance”. Journal of contingencies and crisis msnsgement, 13(2), 50-53
McGill .R (1998), Urban Management in Developing Countries, Cities, Vol.15, No.6.
Nallathiga,R.(2008) Metropolitan Urban Governance Approaches and models:some Implications for Indian Cities,Paper Presented at the Third international Conference on Public Policy and Management on "Urban Govermance and Public –Private Partnerships"Held at the Indian Institute of Management_Bangalore on August 4-6 Bangalore.
Zenker, S. , Petersen ,S. & Aholt A.2009.Development and implementation of the citizen satisfaction index (CSI): four basic factors of citizens' satisfaction.Research Papers on Marketing and Retailing, Research.Wiley-Blackwell, UK.
UN Habitat. (2009). Planning Sustainable Cities, Global Report on Human
Settlements, London: United Nation Human Settlement Programme.
Peters, B.G. (1998). Managing horizontal government: The politics of Co-ordination, Public Administration, 76(2), 295–311.
State Services Commission (2008). Factors for Successful Coordination – A Framework to Help State Agencies Coordinate effectively, Wellington: State Services Commission, Available at: www.ssc.govt.nz/display/document.asp?d ocid=6453
Shia, Ismail. 2003. "The Necessity of Urban Management Transformation in Iran." Journal of Geography and Development 60-83.
